Salon Information

Gift Certificates

Gift Certificates are available for an amount of your choice and some select treatments. Gift Certificates are valid for a period of twelve months from the date of purchase and are non-refundable.

Mobile Phones

We respectfully request that all mobile phones be switched off during your visit.

Cancellation Policy

We request that clients provide us with 24 hours' notice to cancel or re-schedule an appointment to avoid paying a 50% cancellation charge. Appointments of two hours or more will need to be secured with a credit card.

Children

We respectfully request out of consideration for other clients that children are not brought into the Whiteley beauty salon. For Health & Safety reasons we are not permitted to allow children into the treatment rooms.

Courses

Purchase a course of six of the same treatment and receive the seventh one free. We are more than happy to advise you on a personal programme to suit your needs. This offer does not apply to treatments already sold as a series. Courses are non-refundable or transferable and are valid for one year from the date of purchase. *Some exclusions apply

Photography

Throughout our work at k:SPA in Fareham, we will often take photographs for our team training and for marketing purposes (such as for social media channels or website use). If you prefer us not to use any photography that shows you at k:SPA, feel free to inform a team member.